Services & Conditions

We are at your disposal to ensure you fully enjoy every aspect of your stay. You’ll have everything you need for short and long stays, as well as for relaxation and entertainment.

Included Services

  • Breakfast: It includes coffee and decaffeinated coffee, milk, various types of tea, barley coffee, white and whole wheat bread, butter, assorted jams, hazelnut cream, various fruit juices, natural and fruit yogurts, muesli, cereals, whole grains, fresh fruit, cold cuts, cheeses, eggs, and other baked goods.
  • Linen and Towel Change: Our eco-friendly policy includes changing the linen once a week and towels upon request Help us reduce detergent pollution by indicating when you desire towel changes.
  • Garden: The garden is available to guests for relaxation and sunbathing, and sun loungers are provided.
  • HolidayPass: With the HolidayPass, included in the room rate, you can freely use all public transportation within the borders of South Tyrol for the entire duration of your vacation. Furthermore, various businesses in the municipalities of Marebbe and San Martino offer discounts or benefits to HolidayPass holders
  • Information and Recommendations: We are always ready to provide information about sports and recreational activities, suggestions for places to visit, restaurants, and tourist attractions, with up-to-date informational material.
  • Wi-Fi Internet: Free Wi-Fi internet connection is available in the lounge, rooms, and garden.
  • Library: Volumes on local flora and fauna, traditions, as well as hiking in various languages are available.
  • Parking: Parking space for vehicles, without supervision, is available for one car per room.

Services against payment

  • Food and Beverages:
    Lunch-box: Sandwich and beverage service for excursions with reservations made the day before.
    Snacks: Hot and cold beverage service, cookies, and small snacks.
  • Laundry: Laundry washing and drying service (no ironing).
  • TAXI Service: Service with affiliated drivers.

Conditions – Read Before Booking!

  • Check-in: From 2:00 PM to 7:00 PM
  • Check-out: By 10:00 AM
  • Summer 2023 Cancellation Policies: In case of cancellation or changes made up to 15 days before the scheduled arrival date, the deposit paid will be refunded, equivalent to 30% of the total stay In case of cancellation or changes made after this deadline, the paid deposit will be withheld.
  • Cancellation Policies: In case of cancellation or changes made up to 7 days before the scheduled arrival date, 30% of the total stay will be charged. In case of cancellation or changes made after this deadline, 50% of the total stay will be charged. In case of no-show, the entire amount of the stay will be charged.

  • Accepted Payment Methods: The property accepts credit cards and cash payments.
  • Quiet Hours: To ensure peace and rest for our guests, we kindly ask:
    – Parents to supervise their children’s behavior.
    − Those returning after 10:00 PM to be mindful not to disturb those already asleep.
    − To use radios, cell phones, and ringtones at a reduced volume.
  • Smoking: Smoking is not allowed in any indoor areas of the property.
  • Pets: Small pets are allowed only after consultation and approval by the management. Allowed pets must not be left unattended in the room. Pet owners must ensure that their pets do not soil the garden and the access road to the house.